Find the ServiceTitan Calls Costing You Revenue
PhoneTap reviews every ServiceTitan call, finds the booking chances your team missed, and tells you which ones to recover first. Nobody has to listen to a single recording.
REVENUE FROM UNBOOKED
$68,612
RECOVERED
$2,020
STILL AT RISK
$66,592
👥 New Customers
$32,106
18 unbooked calls
👤 Existing Customers
$36,506
29 unbooked calls
You Can't Trust Your Booking Rate
CSRs reclassify calls, pick whatever reason is first in the list, and mark anything they didn't book as "excused." A 75% blended booking rate can look great while new-customer calls quietly slip away. Existing customers already like you. New prospects are where the money is, and they're the calls getting lost.
What PhoneTap Finds
Calls that should have booked but did not
Price shoppers who may still be worth calling back
Verbal bookings that never became jobs in ServiceTitan
Missed or abandoned calls
AI voice calls that need review
Booking issues hidden inside ServiceTitan
This Is Not Another Dashboard
Dashboards show numbers. PhoneTap shows the calls your team should act on.
Most dashboards
- Show booking rate
- Track missed calls
- Require manual review
- Stop at reporting
- Depend on clean call types
PhoneTap
- Shows why calls did not book
- Finds real missed revenue
- Reviews calls automatically
- Creates follow-up opportunities
- Helps correct bad call data
- Audits your AI voice agent's real booking rate
- Syncs corrected call data back to ServiceTitan
How PhoneTap Works
Reviews your calls
PhoneTap analyzes your ServiceTitan call recordings.
Finds missed chances
It looks for calls that could have turned into booked jobs.
Explains what happened
PhoneTap shows why the call did not book, such as price shopping, callback needed, or scheduling issue.
Helps your team follow up
Your team gets a clear list of calls worth recovering.
Your Team Does Not Need to Live in PhoneTap
PhoneTap helps keep ServiceTitan clean and your team focused.
Create follow-up tasks
PhoneTap can create ServiceTitan tasks for the right person to work next.
Show lead details your team can act on
Call summary, reason, and context land where your team already works.
Re-check calls to see if they were recovered
Recovered opportunities drop off the open list automatically.
Correct call outcomes for better reporting
PhoneTap helps fix bad call data so ServiceTitan reports are more trustworthy.
Walk Into Your Weekly Reporting Call Already Done
If you answer for booking rates, lead attribution, and marketing spend across locations, PhoneTap does the manual call review for you. The numbers are ready before the meeting starts.
New vs existing, split automatically
Existing customers are easy to book. PhoneTap separates them so your new-customer rate stops hiding behind a blended number.
Corrected data, back in ServiceTitan
PhoneTap syncs corrected call outcomes to ServiceTitan so the reports you answer for are ones you can trust.
Every brand, one rollout
Run multiple brands or locations from one place while keeping each company's numbers and budgets separate.
Find the Calls Worth Recovering
PhoneTap helps you focus on calls that still have value.
Customer asked for pricing but did not book
CSR said someone would call back
Customer wanted service sooner
Call ended before booking was complete
AI voice agent did not finish the booking
Existing customer had an issue but no job was created
"I have to do this manually now to justify where we are missing the mark. We get hundreds of calls a day at each location, and I just cannot go through them all. PhoneTap is one easy 'here you go.' I have a big reporting call every Tuesday, and I am already halfway done today."
Operations leader, multi-brand ServiceTitan contractor
