Live Launch Event
Your Booking Rate Is Lying to You
What millions of contractor calls reveal about the revenue leaking out of your call center, and the first live look at PhoneTap.
Free. Live on StreamYard. Replay sent to everyone who registers.
of inbound calls to home service businesses go unanswered
Source: Invoca, 60M+ calls analyzed
of callers who reach no answer never call back
Source: Industry benchmark
average revenue lost per missed call
Source: Home services industry estimate
That's the industry. Here's what we're seeing live.
PhoneTap has been reviewing real contractor calls since January.
This is what independent AI call review actually finds:
contractor calls reviewed since January 2026
in unbooked revenue flagged for callback
already recovered by client teams
contractor brands running PhoneTap today
PhoneTap platform data as of August 2026. We'll break these numbers down live at the event.
What we will cover
The real numbers behind contractor call handling
Industry-wide data on missed and unbooked calls, and what it actually costs.
Why a blended booking rate hides the leak
How new-customer calls quietly slip while your overall number still looks fine.
The 4 call types your CSR reports never show you
The patterns that never make it into a scorecard, and why they matter most.
The live unveiling of PhoneTap
AI call review for ServiceTitan contractors, shown on real calls.
Hosted by
Tersh Blissett
PhoneTap Founding Team
Bill Brown
PhoneTap Founding Team
Josh Crouch
PhoneTap Founding Team
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Free. Live on StreamYard. Replay sent to everyone who registers.
Your Booking Rate Is Lying to You
Free. Live on StreamYard. Replay sent to everyone who registers.